About

ABOUT US

Helping People Improve Their Lives

Founded in 1996, we are a Business Systems Consultancy with deep industry and technology expertise. We help our clients build business line applications that lead to customer satisfaction, team enjoyment, increased productivity, and the confidence to make timely and informed decisions.

Get in Touch

Our Vision

Is to help our clients deliver high quality user experiences for their customers and teams, unlock value and future proof their business.

Our Purpose

Enterprising use of technology to improve people’s lives.

Our Values

Enterprising, Collaborative, Leadership, Engaged, Value, Act with Integrity.

Our Values Are in the Name

ENTERPRISING

Innovative Ideas, Delivered Simply

COLLABORATIVE

Working Openly As One Team

LEADERSHIP

Thoughtful & Experienced Direction

ENGAGED

Take Responsibility and Be Outcome Driven

VALUE

Delivering Value to All Stakeholders

ACT WITH INTEGRITY

Behaving As Promised

WHAT WE DO

IT Consultancy

The key to any successful solution implementation is how well it serves the business needs and meet its aspirations. We help clients clearly map out their business requirements and ensure they are aligned to their business goals and KPIs.

Manage your technology investments with confidence and clarity.

Client goals and business processes are mapped out.

Existing systems and processes are assessed and opportunities for improvement identified.

High-level solutions and recommendations based on ROI are prioritised.

UI/UX Design

Using design-led thinking principles, we work with clients and our developers to build applications and business processes that improve customer and employee experiences.

UX Design
Maximise usability and user delight with better application interfaces.

UI Design
Create smooth & intuitive user experiences for business process and applications.

Development

We develop solutions for clients ensuring that scope, budget, scheduling and quality are constantly in balance. Our goal is to reduce the time to value and increase client’s return of investment, creating frictionless business processes and applications fit for purpose.

Fast Time to Value

ECLEVA’s development team uses Scrum and Agile practices. This enables us to address complex problems, while productively and creatively delivering solutions of the highest value through time-boxed bursts called “sprints.” Adopting this approach enables controlled investment and risk for your business.

Support & Training

We work closely with stakeholders to develop the Change Management plan ready for when a new applications and processes are ready to be released, as well as hold training and workshops to ensure the team is equipped.

Prioritised Ongoing Roadmap

We work with clients on developing an ongoing business solutions roadmap to ensure you continue to invest in technologies that deliver value to your business.

MEET THE TEAM

The ECLEVA Management Team

When you work with us, the real value is in our business expertise combined with our technical experience. Our management team purposely includes business consultants, industry and technology experts.

Patrick Northcott

Global CEO, Founder

Patrick Northcott is founder and CEO of ECLEVA (previously known as PnP Solutions). Prior to ECLEVA he was CIO for a number of large corporates supporting business growth through digital transformation.

Shannon Dixon

BUSINESS DEVELOPMENT MANAGER

Shannon reaches out to Australia-wide supporting clients to access and maintain their Microsoft Solutions. She has supported the delivery of complex projects to public and private sector clients, helping organisations peak efficiency while maintaining their core values balanced with strategic business outcomes. Having 15 years of experience in buying processes, project oversight and maintaining long-standing client relationships, Shannon can provide direction and momentum towards successful results.

Peter Kendhammer

Regional Director (VIC) and Client Success Manager

Peter leads ECLEVA’s Victorian operations and passionately drives successful business productivity outcomes for clients. His global experience across different sectors, organisational types and strength in aligning stakeholders, enables him to successfully work with organisations that are undergoing significant change. He values teamwork and collaboration striving to help ECLEVA’s clients thrive and deliver positive experiences for all their stakeholders.

Kim Taylor

CLIENT SUCCESS MANAGER

Kim is a personable and hands-on manager with over 20 years of experience working in a range of operational, strategic and project related roles - both as an employee/leader and in a consultancy capacity. She has extensive experience leading and managing technology-enabled process improvement solutions and strategic digital transformation projects. From a business implementation perspective, Kim is committed to helping her clients deliver end-to-end process solutions to ensure that business benefits are realised for all relevant stakeholders.

Nikki Inglis

ERP PRACTICE LEAD

Nikki has been working with business applications for more than 10 years as a Project Manager, Business Analyst and Microsoft Dynamics ERP Functional Consultant. Throughout her career Nikki worked in finance roles for 20 years until changing to IT roles of functional Consultant, Nikki has led and delivered numerous high-profile ERP implementations across a range of industries, Government, Financial Services, Retail, Construction, Manufacturing and Supply Chain to customers ranging from very large to smaller companies.

Akhilesh Sharma

DIRECTOR, INFRASTRUCTURE

With over 20 years of experience in IT infrastructure; be it on premise, cloud or hybrid, Akhilesh is ECLEVA's Lead Infrastructure Architect. Akhilesh and his team will develop the right infrastructure solution which is aligned to our clients' organisational goals and governance requirements.

Devendra Baghel

DIRECTOR, DEVELOPMENT

Devendra is ECLEVA's lead Solutions Development Manager. He has extensive experience in requirements analysis, application solution architecture design, development, systems integration and project and delivery management. His team practices agile and scrum to ensure they deliver rapid time to value to our clients.

Tom Egan

Managing Director, Ireland

Tom Egan is an experienced business and IT Consultant. He has over 30 years experience at senior IT management levels in both the private and public sectors.

Cristina Northcott

Design Led Thinking Specialist

With 22 years of strategic planning experience, Cristina works with clients to develop their technology strategy and prioritised roadmap. Using design led thinking principles she works with clients and developers to build applications that improve customer and employee experiences.

Joanne Youngman

Finance Manager

Joanne has worked as a Finance Manager for over 20 years in the IT industry across small to medium sized organisations. She has a solid commercial acumen and good understanding of business drivers.

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