Earlier this year Microsoft announced that the Dynamics 365 Team Members license enforcement will be turned on starting April 1, 2020. However, they later announced that existing customers will be given an additional grace period till June 30, 2020.

[…]to facilitate a smooth transition to the new Team Member app experiences, all existing customer organisation instances, which will be impacted by this change, will be granted an additional grace period until June 30, 2020. Please continue to evaluate the new Team Member app experiences, customise them as required and take necessary actions within your organisations for communicating these changes by June 30, 2020.

Any new organisation instances created/provisioned after April 1st will have the Team Member license enforcement enabled by default.

What’s going to change?

Team Member licensed users will only be able to access the following apps:

Starting April 1, 2020, users assigned the new Team Members license, purchased on or after October 1, 2018, will no longer be able to access any other apps such as Customer Service Hub, Sales Hub, Project Service Automation or any other custom apps.

What does this mean

Previously, Microsoft had an honour based licencing system (outlined in the MS Dynamics 365 Licencing Guide) and starting 1st April, the Team Member restrictions will be enforced. Users will only have access to the entities outlined in the licencing guide.

The Apps (Customer Service Team Member, Sales Team Member, and Project Resource Hub) can be customised by adding custom entities.

Team Member apps can be tailored to more closely fit your organisation’s industry, nomenclature, and unique business processes, just like other model-driven apps built on Common Data Service. However, these customisations will need to conform to the Dynamics 365 Team Members use rights detailed in the licensing guide. While customising the app, you can add 15 additional entities. These additional entities can be any Common Data Service core entities, or you can create custom entities.

What does ECLEVA suggest

We recommend Dynamics 365 Team Members users to switch to the Power Apps per app license (see commercial pricing details below).

We are also encouraging organisations to build an app that includes all the customisations and entities needed. Most of ECLEVA’s clients are already utilising an app like this. If you want more information on how to customise an app according your business needs, please feel free to contact us.

Power Apps License Information (formerly “PowerApps”)

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See: Power Apps Pricing